i-net HelpDesk Mobile For PC (Windows And Mac) Free Download

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The i-net HelpDesk Mobile App enables businesses to manage customer support requests and track service issues from anywhere, at any time. The app allows businesses to create and manage support tickets, track service progress, and view customer history. It also provides businesses with the ability to manage and monitor support staff activity.

We will help you download the i-net HelpDesk Mobile for PC and install it fast. But you must know the technical specifications of it before that. Here are they:

Download & Install i-net HelpDesk Mobile on PC: Windows 11/10/8/7

Using the NOX app Player is a great way to download and install the i-net HelpDesk Mobile on your PC. All you have to do is, follow the steps below, install the i-net HelpDesk Mobile, and use it on the bigger screen of your computer:

  • Step 1: You have to download the NOX player on your computer using the official link here.
  • Step 2: You’ll install this great emulator from your computer and click on launch to start the interface.
  • Step 3: Next step is to log into your Google account in the Play Store app that the NOX app player comes with.
  • Step 4: To find the i-net HelpDesk Mobile, you have to search for it in Play Store after logging into the Play store account.
  • Step 5: As you see, the i-net HelpDesk Mobile appears on the first result. Click on it and you’ll see the Install button to download it.
  • Step 6: Download the i-net HelpDesk Mobile by clicking install. It will take a few minutes to get the app shortcut added to your homepage.
  • Step 7: Start using the i-net HelpDesk Mobile on your computer by launching it using the app icon you can see on the NOX app player homepage.
i-net HelpDesk Mobile App Specification
App Name: i-net HelpDesk Mobile On Your PC
Devoloper Name: i-net software GmbH
Latest Version: 3.7 (14.01.2021)
Android Version: 6.0
Supporting OS: Windows,7,8,10 & Mac (32 Bit, 64 Bit)
Package Name: com.inet.helpdesk.android
Download: 2778+
Category: Business
Updated on: Jan 14, 2021
Get it On:

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i-net HelpDesk Mobile Andorid App Summary

i-net software GmbH is the developer of the i-net HelpDesk Mobile, and they have the app under the Business of Google Play Store. The latest version of the i-net HelpDesk Mobile from them is 3.7 (14.01.2021) with over 2778 users under the hood. With a 0.0 rating, the i-net HelpDesk Mobile is clearly a popular choice for users for the job it does.

Latest update date of the i-net HelpDesk Mobile is Jan 14, 2021, so you’ll find the latest features. However, you can’t just use the app directly on a computer, you need to use an Emulator to do so. Our recommendations for emulators are BlueStacks, Nox Player, and Memu Emulator.

Do you need a guide to download and install the i-net HelpDesk Mobile on your computer using an emulator? This article is all about helping you do just that! Stick to the guide below.

i-net HelpDesk Mobile App Overview and Details

The i-net HelpDesk is the service management solution for SMEs. Suitable for internal support, an ITIL service desk or ticketing system for the external customer support.

This app is specifically designed for supporters during mobile use. They can thus be directly at the customer site and view and edit orders.

MAIN FUNCTIONS

– Log in as supporter or dispatcher
– Access to requests and inquiries according to configured permissions
– Display details of the requests, including the processing steps
– Answer requests by email
– Edit requests (e.g. edit, finish, re-submit, set appointments …)
– Enable the customer to sign a processing step
– Variable view of requests (grouping, sorting)
– Create new requests
– Escalate requests to other resources
– Add, view and download attachments
– Search for requests (open and completed)

PREQUISITES

To use the mobile i-net HelpDesk you need a wireless- or internet-connection (eg via VPN) to reach your i-net HelpDesk server.

An HTTPS connection is recommended for secure access. Only valid certificates are accepted.

CHECK OUT THE I-NET HELPDESK

You can try the mobile i-net HelpDesk simple and free. We offer you a demo instance on the internet that can be selected in the app at startup.

If you want to test the i-net HelpDesk server internally, and with your data, you can download the software free as a trial version from our website www.inetsoftware.de/de/helpdesk. The trial version is limited to 60 days and has no restrictions during this period.

SUPPORT

We are always available for questions, suggestions and any problems you may encounter! You can reach us by email directly from the settings of the app.

During the 60-day trial period of the i-net HelpDesk you will also receive free telephone support.

Features of i-net HelpDesk Mobile for PC

1. The I-net HelpDesk is a service management solution for SMEs that is suitable for both internal support and ITIL service desks or ticketing systems for external customer support.
2. The app is specifically designed for supporters during mobile use, who can be directly at the customer site and view and edit orders.
3. The main functions of the app include logging in as a supporter or dispatcher, accessing requests and inquiries according to configured permissions, displaying details of the requests, answering requests by email, editing requests, enabling customers to sign a processing step, and variable view of requests.
4. The app requires a wireless or internet connection in order to be used.
5. An HTTPS connection is recommended for secure access.
6. The I-net HelpDesk offers free telephone support during the 60-day trial period.
7. The trial period of the I-net HelpDesk is limited to 60 days.
8. The I-net HelpDesk is available for download as a free trial version from the company website.
9. The trial version is limited to 60 days and has no restrictions during this period.
10. The I-net HelpDesk is a service management solution for SMEs that is suitable for both internal support and ITIL service desks or ticketing systems for external customer support.

Whats New In this i-net HelpDesk Mobile?

* Improve stability
* List the fields “Order Field” 1 to 7 in the details of the ticket, if these are set
—–
* bug fix for older i-net HelpDesk Server versions
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* several bug fixes and improvements
* Android 6 is now the minimum requirement
* removed no more needed permissions
* for security reasons, no support for invalid SSL certificates

Conclusion

The i-net HelpDesk Mobile application is a great tool for businesses of all sizes. It allows users to manage their help desk tickets from anywhere at any time. The application is easy to use and can be customized to meet the needs of any business. The i-net HelpDesk Mobile application is the perfect solution for businesses that need to manage their help desk tickets on the go.

That’s it! We hope that the guide above has been a help for you to install it on your computer. Need to know more about the emulator or the i-net HelpDesk Mobile? Let us know!

Disclaimer

We refer the ownership of This i-net HelpDesk Mobile to its creator/developer. We don’t own or affiliate for i-net HelpDesk Mobile and/or any part of it, including its trademarks, images, and other elements.

Here at narechk, we also don’t use our own server to download the i-net HelpDesk Mobile. We refer to the official server, store, or website to help our visitors to download the i-net HelpDesk Mobile.

If you have any query about the app or about narechk, we’re here to help you out. Just head over to our contact page and talk your heart to us. We’ll get back to you ASAP.

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